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MEMBERSHIP CANCELLATION POLICY:  We require a 30 day notice of cancellation.  Annual Contract Members & Total Zen Members receive a substantial discount every month by committing to 12 auto-pays. If you wish to cancel your annual contract before you have completed your 12 auto-pays, the cancelation fee is as follows:

Total Zen Members- Cancellation is $30 for each month you have left on your contract.  


MEMBERSHIP HOLD POLICY: Annual Members- We will put your membership on hold for up to 6 months with a $15 monthly hold fee.  This fee covers administrative fees and keeps your membership rate and eligibility.  If you are requesting a hold due to medical reasons or deployment, your fee is waived.  Documentation will be requested.  We do not place holds on month to month memberships because there is no contract.   

Request Membership Change, Cancellation or Hold
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